Refund Policy


We hope that you will be completely thrilled with your purchase from The Doghouse but if, for any reason, you should decide not to keep it you can simply return to us for a full refund.


Returns must be made within 30 days of receipt and the goods must be unused and returned to us in their original packaging. Please include your name, address and order number with the goods you are returning plus the reason for returning them. We will then refund you the original cost of your order.  We regret we are not liable for returns which do not reach us, or are damaged when we receive them.


Please send your items back to us at the address below. There is no need to send them via Special Delivery but we would advise obtaining a Proof of Posting from your post office.


The Doghouse

1 Lamb Yard


Wiltshire BA15 1FG


Phone: 01225 864767