During these uncertain and confusing times we want to reassure you that DOGHOUSE is taking every sensible precaution we can to protect staff and customers from the spread of Covid-19.
We are still open with reduced hours as pet shops have been identified as essential - dogs gotta eat!
We are offering both home delivery and click and collect from our shop in Bradford on Avon.
We are reopening our grooming salon on June 1st, we have a plan to manage the appointments that have been missed. Please don’t call us, we will be contacting customers that have missed appointments since lockdown to get you booked in as soon as we are able. I’m afraid we will not be accepting new bookings until we have cleared the backlog of missed appointments.
We have been working hard to make our salon and practice Covid Secure to enable us to start grooming again and we will share these changes with you once we have tested them!
If you are already a regular grooming customer at Doghouse, please let us know your email here so we can keep you up to date with information regarding the reopening of our grooming salon.
Our cafe has sadly shut for the time being to protect our precious community. However we are still serving our delicious take-away coffees.
If you would like a specific item, call us on 01225 864767 or email email@example.com to check if we have the stock before taking a trip outside.
Our priority is of course the health and well-being of our customers, our team and our wider community. We are also taking orders over the phone (call us on 01225 864767) so that food is ready to go when you come to collect. We are enforcing social distancing in the shop and also delivering to those who are vulnerable and in self-isolation.
Thankfully, our team is currently in full health and we will of course be supporting them through this turbulent time.
We are an independent store and a hub in our community so we are very thankful we can stay open as a lifeline to those who need us. But of course it is not bye forever and we will be back fully up and running before you know it!
We will of course continue to monitor Government and other Official Health advice and if our situation changes we will let you know.
Thank you all for your continuing support, we will hopefully all weather this together.
And in the meantime, keep calm, wash your hands and carry on.
Contact us on firstname.lastname@example.org if you have any questions. If you have a grooming appointment coming up we will be in touch with you to let you know it will be postponed until after this has all blown over. Much love.