Coronavirus Update


We have stayed open throughout lockdown 2021.

During these uncertain and confusing times we want to reassure you that DOGHOUSE is taking every sensible precaution we can to protect staff and customers from the spread of Covid-19.

OUR OPENING HOURS ARE CURRENTLY AS FOLLOWS (MAY 2021):
Monday to Saturday - 9am - 5pm

Sunday - 10am - 4pm

Our Pet Shop

We are continuing to stay open during this third lockdown in January 2021 as our shop has been marked as essential. We have a one-way system in place, screens up behind our counter, hand washing stations, hand sanitiser upon arrival plus all our staff wear masks at all times. We always want you to feel safe when visiting Doghouse so please do let one of our staff members know if there's anything else we can do to make you feel comfortable.

Our online shop is also still open for business! As we are all being told to stay home as much as we can, you can shop from the comfort of your own home for toys, treats, coats and even home grooming tools.

We are offering home delivery via Tracked Royal Mail, Click and Collect from our shop in Bradford on Avon or free local delivery to those isolating. Choose which suits you best at checkout.

Our Grooming Salon

We are back open for our regular customers to book in for grooming. We were running as welfare grooming only between January 5th - April 12th but have since opened our books for regular grooming too.

Please give us a call on 01225 864767 if you've been with us before and would like to book in for a groom.

If you haven’t had your dog groomed with us before, we are currently closed to new customers so please join our waiting list and we will be in touch to organise booking them in at some point in the future. Thank you for your patience.

If you are already a regular grooming customer at Doghouse and haven’t been receiving our emails, please let us know your email here so we can keep you up to date with information.

Our Cafe

Our outdoor tables are back! We have heaters, snuggly sheepskin rugs and an undercover area in case it's raining!

We have a delicious selection of coffees and cakes, plus we are also now serving delicious locally made pastries.

If you're a regular customer, why not grab a loyalty stamp card and get a free coffee when you've bought 9 with us!

Coronavirus Guidelines

Our priority is of course the health and well-being of our customers, our team and our wider community. We are also taking orders over the phone (call us on 01225 864767) so that dog food, treats and toys etc are ready to go when you come to collect. We are enforcing social distancing in the shop, as well as a one way system and also delivering to those who are vulnerable and in self-isolation.

Thankfully, our team is currently in full health and we will of course be supporting them through this turbulent time.

We are an independent store and a hub in our community so we are very thankful we can stay open as a lifeline to those who need us. We will of course continue to monitor Government and other Official Health advice and if our situation changes we will let you know.

Thank you all for your continued support, we will hopefully all weather this together.

And in the meantime, keep calm, wash your hands and carry on. 

Contact us on marketing@doghouseboa.co.uk if you have any questions. Much love.