Coronavirus Update


We are open this January 2021.

During these uncertain and confusing times we want to reassure you that DOGHOUSE is taking every sensible precaution we can to protect staff and customers from the spread of Covid-19.

OUR OPENING HOURS ARE CURRENTLY AS FOLLOWS:
Monday to Saturday - 9am - 5pm

Sunday - 10am - 4pm

Our Pet Shop

We are continuing to stay open during this third lockdown in January 2021 as our shop has been marked as essential.

Our online shop is also still open for business! As we are all being told to stay home as much as we can, you can shop from the comfort of your own home for toys, treats, coats and even home grooming tools.

We are offering home delivery via Royal Mail, Click and Collect from our shop in Bradford on Avon and free local delivery to those isolating. Choose which suits you best at checkout.

Our Grooming Salon

Our grooming salon is closing from 13th January 2021 due to new guidance from the Government. Please do not contact us if you have an appointment booked, we will be in touch at some point to rebook you in.

However, if you feel your dog needs grooming urgently and have valid welfare concerns please contact us using the grooming@doghouseboa.co.uk email and we will do our best to help.

If you haven’t had your dog groomed with us before, please join our waiting list and we will be in touch to organise booking them in at some point in the future.

If you are already a regular grooming customer at Doghouse and haven’t been receiving our emails, please let us know your email here so we can keep you up to date with information.

Our Cafe

We are still serving our delicious take-away coffees and cakes, however we have now removed our seating in line with the government guidelines. We are also now serving delicious locally made pastries and cakes.

Coronavirus Guidelines

Our priority is of course the health and well-being of our customers, our team and our wider community. We are also taking orders over the phone (call us on 01225 864767) so that dog food, treats and toys etc are ready to go when you come to collect. We are enforcing social distancing in the shop and also delivering to those who are vulnerable and in self-isolation.

Thankfully, our team is currently in full health and we will of course be supporting them through this turbulent time.

We are an independent store and a hub in our community so we are very thankful we can stay open as a lifeline to those who need us. We will of course continue to monitor Government and other Official Health advice and if our situation changes we will let you know.

Thank you all for your continued support, we will hopefully all weather this together.

And in the meantime, keep calm, wash your hands and carry on. 

Contact us on marketing@doghouseboa.co.uk if you have any questions. Much love.