During these uncertain and confusing times we want to reassure you that DOGHOUSE is taking every sensible precaution we can to protect staff and customers from the spread of Covid-19.
We are back open as normal (ish) to our regular trading hours of 9am - 5pm.
We are offering both home delivery and click and collect from our shop in Bradford on Avon.
We reopened our grooming salon on June 1st and we have a plan to manage the appointments that have been missed. Please don’t call us, we will be contacting customers that have missed appointments since lockdown to get you booked in as soon as we are able. I’m afraid we will not be accepting new bookings until we have cleared the backlog of missed appointments.
We have been working hard to make our salon and practice Covid Secure to enable us to start grooming again and we will share these changes with you once we have tested them!
If you are already a regular grooming customer at Doghouse, please let us know your email here so we can keep you up to date with information regarding the reopening of our grooming salon.
If your dog has not been groomed with us before, please sign up to our wait list here and we will be in touch once we reopen our books to new customers.
We are still serving our delicious take-away coffees and cakes, however we have removed our indoor seating for now to protect our community. There are some tables available outdoors which you are welcome to use while enjoying your take-away coffee.
Our priority is of course the health and well-being of our customers, our team and our wider community. We are also taking orders over the phone (call us on 01225 864767) so that food is ready to go when you come to collect. We are enforcing social distancing in the shop and also delivering to those who are vulnerable and in self-isolation.
Thankfully, our team is currently in full health and we will of course be supporting them through this turbulent time.
We are an independent store and a hub in our community so we are very thankful we can stay open as a lifeline to those who need us. But of course it is not bye forever and we will be back fully up and running before you know it!
We will of course continue to monitor Government and other Official Health advice and if our situation changes we will let you know.
Thank you all for your continuing support, we will hopefully all weather this together.
And in the meantime, keep calm, wash your hands and carry on.
Contact us on email@example.com if you have any questions. Much love.